Acting as the main point of contact between the company and the client.
Building and maintaining strong and long-term relationships with clients.
Identify areas of improvement to meet the client's needs.
Preparing reports on the status of the account to be submitted to the senior management.
Building and maintaining positive, long-term relationships with clients to build trust.
Ensuring that operations are proceeding according to plan and completed in accordance with the required quality standards.
Work to develop and update customer databases on a permanent and continuous basis.
Writing work progress reports periodically.
Coordination with the different departments in the completion of the work, each according to his specialization.
Develop proposals for potential clients and actively communicate with clients about the company's services.
Visiting clients at their workplace to discuss or explain the presentations.
Providing customers with the expected time period so that the workers know the expected date of completion of the expected or required service.